Terms of Service

Last updated: 30 October 2026

1. Parties and acceptance

These terms are between Optimind SLU (Madrid, Spain, ESB16497422), operating the Rentosfera platform, and the customer (“you”). By creating an account or using the service, you accept these terms.

2. The service

Rentosfera provides software for managing properties, tenancies, rent records, documents, maintenance and related communications. The service is provided as software-as-a-service; it is not a law firm, financial institution or substitute for professional advice.

3. Accounts

You must provide accurate information, keep credentials secure, and are responsible for activity under your account. You must be at least 18 and authorised to act for the properties you manage.

4. Plans, fees and trials

• Free: no charge; feature limits apply.
• Pro: EUR 29/month or EUR 290/year in Iberia; RSD 1,000/month or RSD 10,000/year in Serbia. Pro includes a 14-day trial.
• Enterprise: contact sales; no self-service signup.

Prices include VAT. Subscriptions renew automatically until cancelled. You may cancel at any time; access continues to the end of the paid period. Except where required by law, fees are non-refundable.

5. Acceptable use

You may not use the service to violate law, infringe rights, transmit malware, attempt unauthorised access, scrape data or interfere with the service. We may suspend accounts that create a security or legal risk.

6. Customer content and data

You retain ownership of the data you upload. You grant us a limited licence to host, process and transmit it to provide the service. You are responsible for having a lawful basis to upload tenant and third-party data.

7. Intellectual property

The platform, software, brand and documentation remain our property. No rights are granted except as expressly stated.

8. Third-party services

The service integrates third parties (for example Supabase, Stripe, Resend, Didit, YouSign and KILT). Their terms may also apply. We are not responsible for third-party outages or acts outside our control.

9. Availability and support

We aim for high availability but do not guarantee uninterrupted service. Support is provided through the channels published in the service. Planned maintenance may interrupt access.

10. Disclaimers and liability

The service is provided “as is” to the extent permitted by law. We are not liable for indirect or consequential loss, lost profits or decisions made using the platform. Nothing limits liability for fraud, wilful misconduct or liability that cannot be limited by law. Our aggregate liability is limited to the fees paid in the 12 months before the claim.

11. Termination

You may stop using the service at any time. We may suspend or terminate for material breach, non-payment or legal/security risk. On termination, data is handled per the Privacy Policy and DPA.

12. Governing law

These terms are governed by Spanish law. The courts of Madrid have exclusive jurisdiction, without prejudice to mandatory consumer rights.

13. Contact

Optimind SLU, Madrid, Spain, ESB16497422 — legal@rentosfera.com.